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UR Alert Text Messaging FAQ

How do I opt in to receive text messages from UR Alert?

You can opt in by providing a text-enabled phone number via BannerWeb and by agreeing to receive text messages by checking the appropriate checkbox. NOTE: Your phone and cell plan must have text messaging enabled.

How do I opt out?

You may opt out at any time by unselecting the opt-in checkbox in BannerWeb.

If I change my cell phone provider, but not my cell phone number, do I need to opt in again?

No. Once your phone number has been opted in, it stays registered within the system.

I opted in to receive text messages, but have not received anything. What should I do?

You should first check to verify that your cell phone number is correct within BannerWeb. If it is incorrect, update the information. You may also need to check with your carrier to ensure that your cell phone and your cell plan have text messaging enabled.

What if I want to temporarily opt out of receiving text messages for a period of time?

A contact may temporarily opt out and opt in as often as he or she likes via BannerWeb by selecting or unselecting the “opt in” option.

How do I opt out of receiving just text messages?

Unselect the text messaging option via BannerWeb. This allows you to temporarily stop receiving text messages (going on vacation on traveling). You can opt to receive messages again by reselecting the option.